About Us

Collection Specialists since 1954

Our Success Story

Succeeding in business since 1954 gives us experience way beyond that of our competitors.
As a family-owned and operated company we have made an art of collecting delinquent accounts. We continually train our staff to maintain the good will you have worked so hard to build with your customers, dealing with them in a friendly way and never offending or alienating them.
The philosophy at LHC is to treat every individual with respect and dignity. Our strategy is to employ a unique approach in dealing with consumers so that when they are able to pay we are positioned to be a priority. Abusive calls and heavy-handed tactics are not tolerated. Our collectors are trained, however, to conduct themselves in an efficient, professional manner in order to obtain firm promises.
We diligently protect your image so your customers will remain loyal to your business.
We have maintained the highest level of integrity and professionalism possible in the industry.

We understand your needs and want your continued business!

And we know how important it is to provide unexcelled personal attention to both you and your customers.

Lou Harris & Company belongs to, and abides by, the tenets of the American Collectors Association, the Illinois Collectors Association, major credit bureaus, and numerous Chambers of commerce.

Our testimonials from satisfied clients tell you more about us; we hope you will review them.

Let us put dollars back into your company as we have for so many others.

Our Strengths:

Some of our strengths in the industry include the following:

Systems – We maintain state-of-the-art collection and skip tracing software
Telecommunications – Our telephone switch gives us the ability to assign individual 800 numbers to each of our collectors. This feature enables us to capture caller ID on every incoming call.
Management Staff – Our management team is made up of highly trained and skilled collection specialists.
Collection Staff – Our collection staff undergoes an intense training program in both systems and collection strategies. We have been successful in hiring friendly, intelligent people who strive to meet their goals.
Cohesiveness – We are large enough to utilize some of the most sophisticated tools in the industry, yet small enough for each employee to enjoy the feeling of being part of a strong team.
Success/Flexibility – We have been successful in many facets of the collection industry.
Information – We currently utilize a variety of database resources for information scrubbing, credit scoring, electronic directory assistance, reverse address lookup, US Postal address updates, etc.

Industries We Serve:

Here are a few of the many industries we serve:

Physicians
Dentists
Retailers
Credit card companies
Financial institutions
Hospitals and Healthcare providers
Business to Business Commercial clients
Landlord/Tenant collection
And many more